Terms & Conditions

Version: 2.0 | Last Updated: March 21, 2026

This document establishes the Terms and Conditions (hereinafter the "Terms and Conditions") that will govern the relationship between the applicable Blink entity (as identified in the Contracting Entity section below) (hereinafter "Blink") and you as a User (hereinafter the "User"); for the use of the services provided by Blink through the Wallet (as defined below).

Contracting Entity

Your agreement is with one of the following Blink entities, depending on your location:

  • If you are located in El Salvador: your contracting entity is Blink El Salvador, SOCIEDAD ANONIMA DE CAPITAL VARIABLE (S.A. de C.V.), a corporation with variable capital of Salvadoran nationality, with Tax ID: 0614-221021-101-3, duly registered as a Bitcoin Service Provider under registration code: 6197cd5706ee0018653e0076, regulated by the Central Reserve Bank and supervised by the Superintendency of the Financial System of El Salvador.
  • If you are located in the United States of America: your contracting entity is Blink US LLC (Wyoming Secretary of State ID: 2024-001578810), a limited liability company organized under the laws of the State of Wyoming, with registered address at 1621 Central Ave #8842, Cheyenne, WY 82001. Blink US LLC does not hold money transmitter or other financial services licenses in its own name; card services are provided under the licensing of the Issuing Bank and Program Manager. Services available to US users are limited to the Wallet in Non-Custodial Mode and the Blink Card. Custodial Mode and API access are not available to US users.
  • If you are located outside of El Salvador and outside the United States: your contracting entity is Blink LLC (Próspera Permit No. 81880750347747), a limited liability company organized under the Roatán Common Law Code of Próspera ZEDE, with registered address at Beta Building, Oficina 6, Próspera ZEDE, St. John's Bay, Roatán, Islas de Bahía 34101, Honduras. Blink LLC holds: (i) a Financial Services License issued by the Roatán Financial Services Authority (RFSA) for Money Transmission, Custody, and Brokerage of Financial Instruments under Próspera Financial Regulation A and Próspera Fintech Regulation A (issued December 31, 2025, expiring December 31, 2035); and (ii) a Non-Banking Lender License (RFSA Resolution No. 004-2025) for non-deposit-taking lending activities under the national regulatory mandates of the Republic of Honduras, subject to the condition that a Qualified Insurance Policy must be in full force and effect prior to the commencement of lending services. Blink LLC is registered as a Financial Technology Services Provider at pzgps.hn and is regulated and supervised by the RFSA.

Throughout these Terms and Conditions, "Blink" refers to the applicable contracting entity based on your location. References to specific entities (e.g., "Blink El Salvador, S.A. de C.V.," "Blink US LLC," or "Blink LLC") are used where provisions apply only to users of that entity. Provisions that refer to "Blink" generally apply to all entities and their respective users.

The Platform and its underlying technology are developed and maintained by Blink Technologies, LLC (Próspera Permit No. 85348155380061), a limited liability company organized under the Roatán Common Law Code of Próspera ZEDE, with registered address at Beta Building, Oficina 6, Próspera ZEDE, St. John's Bay, Roatán, Islas de Bahía 34101, Honduras ("Blink Technologies"). Blink Technologies is an affiliate of the Blink entities and licenses the technology and provides infrastructure services to Blink El Salvador, S.A. de C.V., Blink US LLC, and Blink LLC. Blink Technologies is a software and technology company and does not hold any financial services licenses. Your contractual relationship is with the applicable Blink entity identified above — not with Blink Technologies directly. Blink Technologies acts solely as a technology and infrastructure service provider on behalf of the applicable Blink entity.

The acceptance of these Terms and Conditions by the User is necessary for the use of the Wallet. In case the User does not agree with them, it is requested to refrain from the use of the Wallet; otherwise they will be understood as accepted and will apply what is established herein.

Blink does not impose any type of obligation of use, download or registration on the Wallet to any natural or legal person, as well as delivery or submission of information, acceptance of terms and conditions or similar elements, so the User is voluntarily obliged at the time of downloading, installing, registering and adding information to be subject to the provisions of these Terms and Conditions, thus expressing their clear and unequivocal will to accept them.

By accepting the Terms and Conditions, the User understands and approves the sending of text messages (SMS), push notifications, emails, among others from Blink and/or third parties that it determines, all directly or indirectly related to the use of the Wallet and its products, services, customer service, updates, bugs, etc.

Similarly, the User understands that the acceptance of the Terms and Conditions enables the use of the information or data that is entered into the Wallet for the following purposes (this list is non-exhaustive):

  • Account creation, modification, and blocking
  • Monitoring user behavior within the Wallet
  • Transaction Log
  • Notification control
  • Reports on alerts, reports, and failures
  • Verification of identifying information provided
  • AML/KYC
  • Account eligibility assessment and verification (for Partner Financial Services)
  • Forwarding of user information to relevant authorities (national and international) when required by virtue of an official request
  • Conduct investigations of crimes and/or inappropriate conduct, as well as the derivation of the respective civil and criminal responsibilities
  • Share and transfer information necessary for the proper operation of the Wallet, either by Blink or third parties that it deems appropriate. This includes sharing with Partner financial institutions as necessary for Partner Services
  • Modification of UX/UI in order to provide a better product to the User
  • Digitalize necessary information of the Users so that it is stored in magnetic, optical, electronic or any other nature, thus complying with the relevant legislation on the prevention of money and asset laundering
  • Develop policies that allow the effective protection of the User, Blink and interested third parties
  • Development of market research and business intelligence

Applicable Terms

These Terms and Conditions govern the contract for the provision of administration, redemption, and transmission services of Bitcoin, card services through Partner Services, and other financial services entered into by and between Blink and You, in your own capacity and on your own behalf. By accessing and/or using Blink's Services and the Wallet (as defined below), or any other electronic means enabling you to use any Service provided by Blink, you accept these Terms and Conditions, which shall be valid and effective upon your use of the Services. Blink hereby declares, through its representative, that it is a commercial entity duly established in accordance with the applicable laws of its jurisdiction of incorporation.

The User acknowledges and agrees that Blink may modify these Terms and Conditions at any time, provided that it gives prior notice through the Wallet to its Users with at least 30 (thirty) days' notice. Additionally, each time an update is made to these Terms and the User continues to use the Platform, it shall be deemed to have tacitly accepted such modifications, and the current version of the terms shall govern any activities carried out by the User thereafter. The User undertakes to periodically review the Terms and their applicability.

The use and access to our site or our Services are not permitted from those states or jurisdictions where, in accordance with various legal and regulatory prohibitions, (i) it is not possible to carry out such operations with Bitcoin or card services, or (ii) where Blink considers that there is a risk of operation by conducting transactions in certain jurisdictions and/or where Blink considers that such operations are not feasible. Depending on the location of the User's connection, some Services may not be available. Blink shall not be liable for the actions taken by User in contravention of this provision.

For Users whose contracting entity is Blink El Salvador, S.A. de C.V., the services are directed towards Salvadorans and duly identified foreigners, and the relationship shall be governed by Salvadoran law. For Users whose contracting entity is Blink US LLC, the relationship shall be governed by the laws of the State of Wyoming; Services available to US users are limited to the Wallet in Non-Custodial Mode and the Blink Card (Custodial Mode and API access are not available to US users). For Users whose contracting entity is Blink LLC, the relationship shall be governed by the laws of Próspera ZEDE. Regardless of your contracting entity, all Users are subject to the jurisdiction-specific provisions set forth in these Terms. Card services provided through Partner Services are subject to the governing law provisions of the applicable Cardholder Agreement.

These Terms and Conditions establish the policies of use and access of the Wallet, computer system, website, as well as any other application or telematic development that is created for the effective use of the products and/or services provided by Blink or by third parties authorized for this purpose. Similarly, the Terms and Conditions in conjunction with its Privacy Policy establish the main elements that form and govern the contractual relationship between Blink and the User, which are developed along the following clauses.

Partner Services

Some of the products and services made available to you in the Wallet are not provided by Blink but are instead offered and provided by third-party Partners. These Partners have their own agreements (the "Partner Agreements") that will apply to you when you use the Partner Services. By accepting these Terms and using the Partner Services, you accept the applicable Partner Agreements.

Some Partner Services may not be available to you depending on the level of identity verification you have completed. Blink reserves the right to require any level of or additional identity verification to access any of the Partner Services, in its sole discretion.

Currently available Partner Services include the Blink Card, which allows Users to spend their Card Account balance wherever Visa is accepted. The Blink Card currently operates in Funded Mode (prepaid); a Credit Mode may be activated in the future as described in the Cardholder Agreement. The Blink Card is issued by the Issuing Bank (as defined in Section 1) and the Card Account is a dedicated account within the User's Blink Wallet. The Cardholder Agreement governing card services is available at Blink Card Cardholder Agreement. Additional Partner Services may be added from time to time.

1. Definitions

For the purposes of these Terms and Conditions, the terms set forth below shall have the following meaning:

"API" (Application Programming Interface) means the Blink programmatic interface, including the GraphQL API, webhooks, OAuth2 integrations, and any related developer tools, documentation, and endpoints made available at dev.blink.sv or such other URL as Blink may designate, through which Users may access the Services programmatically. The API is available only in Custodial Mode.

"Backup Phrase" means the recovery phrase (also known as a seed phrase or mnemonic) generated when a User activates Non-Custodial Mode, which is the sole means of recovering access to the User's non-custodial funds. Blink does not store or have access to the User's Backup Phrase.

"Blink" refers to the applicable contracting entity (Blink El Salvador, S.A. de C.V., Blink US LLC, or Blink LLC, as applicable) as identified in the Contracting Entity section above. The User understands and accepts that each entity is duly authorized and registered with the applicable regulatory authorities in their respective jurisdictions (as detailed in the Contracting Entity section). Third-party technology service providers may participate in elements of intermediation or provision of technological services.

"Cardholder Agreement" is the agreement governing the use of the Blink Card, available at Blink Card Cardholder Agreement.

"Blink Card" is a Visa-branded card issued by Third National, LLC, a lender licensed by the Commonwealth of Puerto Rico (the "Issuing Bank"), with Signify Holdings, Inc. (the "Program Manager") acting as program manager and issuing sponsor, and Blink Technologies providing the technology platform (the "Technology Provider" in connection with the card program). The Blink Card currently operates in Funded Mode, allowing Users to spend up to the Available Balance they have transferred to their Card Account, wherever Visa is accepted. A Credit Mode (collateral-backed) may be activated in the future as described in the Cardholder Agreement. The Blink Card is integrated with the Wallet services and the Card Account may hold balances from both Custodial Mode and Non-Custodial Mode. Use of the Blink Card is governed by the Cardholder Agreement (Blink Card Cardholder Agreement).

"Custodial Mode" means the mode of operation in which the User's Bitcoin and Dollar Account balances are held and managed by Blink (through Blink Technologies as its infrastructure service provider) on behalf of the User. In Custodial Mode, Blink maintains custody of the User's funds and the User does not hold private keys directly. The Dollar Account in Custodial Mode uses Stablesats.

"Dollar Account" means the USD-equivalent balance feature available within the Wallet, which allows Users to hold, send, and receive a stable USD-denominated balance. The Dollar Account operates differently depending on the User's selected mode: in Custodial Mode, it uses Stablesats (synthetic dollars created through derivative contracts); in Non-Custodial Mode, it uses stablecoins held on the Non-Custodial Protocol.

"Non-Custodial Mode" means the mode of operation in which the User's Bitcoin and Dollar Account balances are held using the Non-Custodial Protocol, where the User retains control of their funds through cryptographic keys. In Non-Custodial Mode, Blink does not have custody of the User's funds and cannot access, freeze, or recover them. Non-Custodial Mode is available only through the Wallet and is not available via the API.

"Non-Custodial Protocol" means the Spark protocol (developed by Lightspark), a federated state chain Layer 2 protocol built on Bitcoin, or such other non-custodial protocol as Blink may support from time to time. The Non-Custodial Protocol enables Users to send, receive, and hold Bitcoin and supported stablecoins without Blink maintaining custody of the User's funds.

"Partner Agreements" are the separate agreements between the User and Blink's Partners that govern the use of Partner Services, including the Cardholder Agreement for the Blink Card. Partner Agreements are made available in the Wallet and linked in the Related Documents section below.

"Partner Services" are products and services made available through the Platform that are offered and provided by third parties ("Partners") rather than by Blink directly. Partner Services are governed by separate Partner Agreements between the User and the respective Partner.

"Platform" means, collectively, the Wallet and the API, and any other interface, website, or access method through which Blink makes the Services available to Users.

"Stablesats" is the technology underlying the Dollar Account feature when operating in Custodial Mode. Stablesats are synthetic dollars created through derivative contracts (specifically perpetual inverse swaps) that reference an underlying asset, where $1 in Stablesats equals $1 USD worth of satoshis. Stablesats are not legal tender, are not stablecoins, and are not backed by a State or government entity. Stablesats are not used in Non-Custodial Mode.

"User" means any natural or legal person who meets the criteria defined by Blink, creates an account, accepts these Terms and Conditions, and accesses the Services through the Platform (whether via the Wallet, the API, or any other supported access method), as well as compliance with any other requirement that the owner of the service determines.

"Wallet" (also referred to as the "App" or "Application") means the digital wallet application for mobile phones and other devices, owned and operated by Blink, through which the User may perform various activities such as: (a) make bitcoin or money transfers in real time between users; (b) pay for utilities such as drinking water, electricity, telephone services, and internet; (c) manage the receipt of remittances, including microcredits as well as other financial products; (d) apply for and use Partner Services, including the Blink Card and related card services; hereinafter the "Services". The Wallet supports both Custodial Mode and Non-Custodial Mode. The Wallet is one of the interfaces through which Users may access the Services; the API provides an alternative programmatic interface to Custodial Mode Services only. It is considered accepted and understood by the User that it is possible that not all Services are available through all interfaces, in all modes, or at any given time, in the same way Blink may add and/or eliminate its own or third-party services on the Platform when it deems appropriate, without implying responsibility on its part.

2. General Conditions on the Use of the Platform

2.1 User Responsibility. The User will be entirely responsible for the transactions that he decides to carry out in the Wallet, as well as the entry and download of information since it is considered that it is the property of the user, so it is within his domain and possession. Likewise, you understand and accept that in case Blink must face an administrative or judicial process as a result of the transactions or information entered or downloaded by the User, he will be directly involved in the process and depending on the results of the same he must personally respond to them.

2.2 Information Validation and Monitoring. The User accepts that Blink reserves the right to use all means of requesting validation of information that it deems proportionate and convenient, in order to guarantee the correct use of the Wallet.

Blink, directly or through authorized natural or legal persons, may actively monitor all activities, components, operations, and solutions related to the Wallet and its Information Resources, as permitted by applicable law. "Information Resources" means the information to which access is granted and the computer, physical, and/or active information resources that compose, form part of, or support the Wallet. The purposes of such monitoring include: (a) preventing cybersecurity risks; (b) protecting Users and the integrity of the Wallet; (c) ensuring compliance with these Terms and Conditions; (d) complying with applicable regulations on intellectual property, data protection, AML/CFT, consumer protection, and applicable financial regulatory requirements; and (e) preventing unauthorized or illegal actions.

If violations of these Terms and Conditions, applicable regulations, or irregular behavior are identified, Blink may take administrative, civil, criminal, and/or precautionary measures as permitted by the applicable legal framework, including but not limited to the suspension and/or immediate elimination of access. Such measures may include actions to analyze, investigate, track, collect evidence, and defend against attacks or irregular behavior. The User understands and accepts that they must respond civilly, criminally, and administratively to any irregular action, including those that may affect third parties, and must provide total indemnity and hold Blink harmless from all consequences arising from their action or omission.

2.3 Business Continuity. In order to promote business continuity and provision of the service to all Users, Blink has the necessary contingency processes focused on guaranteeing access and continuous use of the Wallet to Users, notwithstanding they recognize and accept that there is the possibility that at some point certain technological elements present some failure leaving some Services totally or temporarily suspended, or be subject to interruptions, failures and/or errors without this implying, nor can it be alleged as liability of any nature attributable to Blink and/or its technology service providers.

2.4 Data Accuracy. The User understands and accepts that all the data and information that enters or to which it is processed through the Wallet and that it makes available to Blink will have a preliminary validation that it is totally true, so by accepting these Terms and Conditions the User expressly empowers Blink, its processors and other technology intermediaries to use it in the context of the Terms and Conditions in force, as well as on the occasion of the operation, support and maintenance of the Wallet and for the provision of the Services to the User, as permitted by the applicable legal system. When the information refers to personal data, the informed consent of the User included herein will apply.

2.5 Mobile Application Requirements. The User understands and accepts that many of the functionalities of the Wallet will be found in the mobile application for which he must bear in mind the following conditions:

a) The operating system of the mobile phone must be free of vulnerabilities and it is solely responsible for ensuring that your mobile phone is updated to the latest version of the respective operating system, that it is free of any code and/or malicious program, that the respective patches indicated by its manufacturers have been applied and that it has antivirus and antimalware applications suitable for the device concerned.

b) Currently the Wallet will be used only by natural persons over eighteen (18) years of age, so in this act parents or legal guardians are requested to take the appropriate measures to avoid access to it. In case the foregoing is ignored and any minor manages to register in the Wallet, it will be understood that he does it under the direct authorization of his legal representatives, being these responsible for each of the actions or omissions carried out by said minors, being considered for all purposes, that the respective actions or omissions were carried out by the Users responsible for the account.

c) The Wallet requires a stable, secure and good speed internet connection to provide the best user experience. Blink is not and will not be responsible, in any case, for transactions that the User cannot carry out because they lack an internet connection that complies with the conditions described above.

d) The User understands and accepts that, due to the nature of bitcoin, the transfers made through the Wallet are final and irreversible, so that once the respective transaction has been concluded, it cannot be reversed or canceled.

2.6 Custodial and Non-Custodial Modes. The Wallet offers two modes of operation: Custodial Mode and Non-Custodial Mode (each as defined in Section 1). The User acknowledges and accepts that:

a) The availability of each mode may vary by jurisdiction. In some jurisdictions outside El Salvador, only Non-Custodial Mode may be available. Blink reserves the right to determine which modes are available in each jurisdiction based on regulatory requirements and operational considerations.

b) Users may select their preferred mode within the Wallet where both modes are available. Users may hold balances in both modes simultaneously where supported.

c) Custodial Mode and Non-Custodial Mode have fundamentally different characteristics regarding custody, risk, and the User's responsibilities. In Custodial Mode, Blink holds funds on behalf of the User and can assist with account recovery. In Non-Custodial Mode, the User holds their own funds and Blink cannot access, recover, or restore them under any circumstances. The User is solely responsible for understanding these differences before selecting a mode.

d) Certain features and services may be available only in one mode. In particular, the API operates exclusively in Custodial Mode, and Non-Custodial Mode is available only through the Wallet application.

e) The Dollar Account operates differently in each mode: using Stablesats (derivative-based synthetic dollars) in Custodial Mode, and stablecoins on the Non-Custodial Protocol in Non-Custodial Mode. Each carries its own distinct risk profile as described in Section 7.

2.7 Identity Verification. Blink may request at the time of creating an account a photograph of the User with movement, as well as any suitable identity document such as proof of life and identity verification. The User undertakes to provide Blink with any information necessary to comply with the established security mechanisms.

Identity verification and liveness checks are performed by third-party identity verification providers, including Sum and Substance Limited, trading as Sumsub ("Sumsub"), and Onfido Ltd ("Onfido," now part of Entrust). The provider used for your verification may depend on your jurisdiction, the type of verification required, or other operational factors. By completing the identity verification process, the User acknowledges and consents to the transmission of their personal data — including government-issued identification documents, facial images, and biometric data (facial geometry) — to the applicable provider for processing in accordance with that provider's privacy notice (Sumsub Privacy Notice; Onfido Privacy Policy) and the Blink Privacy Policy. The applicable provider stores identity verification data, including biometric data, on its servers. The User's biometric data will be retained and destroyed in accordance with the retention schedule described in the Blink Privacy Policy. For complete details on the processing of personal data in connection with identity verification, including jurisdiction-specific biometric data disclosures, see the Blink Privacy Policy.

2.8 Background Checks. The User authorizes Blink or a third party contracted by it, to request at any time and without prior notice, commercial, banking, financial and/or reputational references of its own, to review any public or private database as part of the study requirements and in general, to make the respective analysis of all Users of the Wallet, in any repository of physical or digital information, as well as to inquire about the behavior of such Users, as permitted by applicable regulations.

2.9 Information Updates. Blink may request updates and complements of the information provided by Users as well as request any other information in the future. Not attending to the above may result in closing of account, unsubscribe, delete and/or suspend the Services in case User refuses to update or expand the information in the terms in which it is required.

2.10 Transactions Responsibility. For the security of our Users, we do not assume any responsibility, nor shall we be held liable in any manner, for any transmission of Cryptoassets that has been carried out in accordance with the instruction and information provided by the User. The User acknowledges and agrees that transfers from their Wallet, regardless of the identity of the beneficiary or recipient of such operation, are carried out under their sole responsibility, and under no circumstances shall Blink be held responsible. Losses due to fraudulent or accidental transactions may not be recoverable, and additionally, once they have been confirmed, the User will be obligated to fulfill them. Blink bears no responsibility for any operations carried out by Users when they are fraudulent or accidental or result from negligence on the part of Users in safeguarding their public access keys or private passwords, as established in these Terms and Conditions. Card transactions are subject to the dispute and fraud protection provisions in the Cardholder Agreement.

2.11 Lawful Use. The User acknowledges and guarantees that the income used for the various transactions within the Wallet comes from lawful activities, also guarantees that he is not involved in money laundering, financing of terrorism, or other illegal activities and that, he knows of the existence of anti-laundering and anti-corruption laws and decrees where any type of fraud or illegality that he intends with the use of the Wallet could have civil, criminal and any other sanctions that the law indicates, in addition to the closure, suspension and deletion of your account.

2.12 Taxes. The User understands and accepts that it will be at his account the payment of all taxes, fees, contributions, services, tax species or any other current or future tax charges levied on Blink services.

2.13 Registration. To be able to use the Wallet, as well as all Services, you must be of legal age or, failing that, access under the supervision and consent of your parents or legal guardian. Any access or use by persons legally incapable of contracting is prohibited and the responsibility of their legal representative. By continued use of the Wallet, as well as acceptance of these Terms and Conditions, the User acknowledges and agrees that they must be registered in accordance with Blink's applicable policies.

It will be necessary to create an account on the platform to use some of our Services. For this purpose, you will be asked for a password and a username, as well as some data for registration. You must provide accurate, complete, and up-to-date information. In the event that such information undergoes modifications, you agree that it will be your responsibility to keep it up to date and updated; always ensuring that it is complete and accurate information. Failure to do so constitutes a violation of the Conditions and could result in the immediate cancellation of the account.

Upon registration, each User will receive an internal code which, along with their registered email and registered phone number, will serve as identifying and individualizing data of the User to the Platform. In order to access the Platform, it will be necessary for you to undergo an identity verification process that may be carried out by Us or through third parties. As a username, you may not use the name of another person or entity over which you have no rights, nor any name or mark whose rights belong to another person or entity unless you have the proper authorization, nor any name that is offensive, vulgar, or obscene. Additionally, the opening of accounts to robots or automated methods is prohibited.

It is the user's responsibility to safeguard their login credentials, and they are solely responsible for any activity within their account. If you experience any security breach or identify any unauthorized activity, you must notify Blink immediately. Blink is not responsible for any act or omission of the user, including any damages resulting from the foregoing. Registering more than one Wallet for the same person is prohibited, as such action implies, according to our controls, partial or total alteration of information to create another registration. The above entails the closure of both accounts and the impossibility of operating again on the Blink platform.

Subject to these Terms and Conditions, and all our policies, the User is granted a personal, limited, non-exclusive, non-transferable, and fully revocable license to use our Services.

3. Partner Services

3.1 Partner Services Overview. Some products and services available through the Wallet are provided by third-party Partners rather than by Blink directly. By applying for or utilizing Partner Services, the User accepts the applicable Partner Agreements, which are separate agreements between the User and the respective Partner.

3.2 Blink Card. As part of the Partner Services, Users may apply for the Blink Card and associated card account. The Blink Card is issued by the Issuing Bank, with the Program Manager acting as issuing sponsor, and the Technology Provider providing the technology platform. The Cardholder Agreement governing use of the Blink Card is available at Blink Card Cardholder Agreement. By applying for the Blink Card, the User authorizes: (a) identity verification and eligibility checks; (b) sharing of necessary information with the Issuing Bank, the Program Manager, and the Technology Provider; and (c) reporting to credit bureaus where applicable. The User acknowledges that the Blink Card currently operates in Funded Mode (prepaid), and that Credit Mode (a collateral-backed credit facility issued by the Issuing Bank) may be activated in the future in accordance with the Cardholder Agreement. Use of the Blink Card is subject to the terms, fees, and conditions set forth in the Cardholder Agreement, which shall govern in the event of any conflict with these Terms and Conditions regarding card services.

3.3 Additional Partner Services. Additional Partner Services may be added from time to time and will be subject to their respective Partner Agreements.

4. API Access

4.1 Availability. Blink provides the API as an alternative means of accessing the Services. The API operates exclusively in Custodial Mode — Non-Custodial Mode is not available via the API. Users whose contracting entity is Blink US LLC are not eligible for API access; this Section 4 does not apply to US users. The API allows Users to programmatically send and receive Bitcoin and Stablesats via the Lightning Network and on-chain, manage wallet balances, and integrate Blink's Services into third-party applications, websites, and systems. API documentation is available at dev.blink.sv or such other URL as Blink may designate.

4.2 API Credentials. To access the API, Users must register an account and obtain authentication credentials (including API keys, tokens, or OAuth2 credentials). Users are solely responsible for the security and confidentiality of their API credentials. Any activity conducted using a User's API credentials shall be deemed authorized by that User. Users must notify Blink immediately if they believe their API credentials have been compromised.

4.3 Permitted Use. The API may be used to build applications, integrations, and services that interact with the Services, provided such use complies with these Terms and Conditions, applicable law, and any usage guidelines published in the API documentation. Users shall not: (a) use the API for any unlawful purpose or in violation of these Terms; (b) attempt to circumvent rate limits, authentication mechanisms, or other technical restrictions; (c) reverse engineer, decompile, or otherwise attempt to derive the source code of the API (except to the extent permitted by applicable open-source licenses); (d) use the API in a manner that could damage, disable, or impair the Services or interfere with other Users' access; or (e) resell or redistribute access to the API as a standalone service without Blink's prior written consent.

4.4 Rate Limits and Availability. Blink may impose rate limits, usage quotas, or other technical restrictions on API access at any time. The API is provided on an "as-is" and "as-available" basis. Blink does not guarantee uninterrupted or error-free API availability and shall not be liable for any downtime, latency, or service degradation affecting the API.

4.5 Third-Party Applications. Users who integrate the API into third-party applications are responsible for ensuring that their applications comply with these Terms and Conditions and applicable law. Users shall not represent or imply that their third-party applications are endorsed, certified, or sponsored by Blink unless expressly authorized in writing. Users are responsible for providing their own terms of service and privacy policies to the end users of their third-party applications.

4.6 Open Source. Certain components of Blink's software are available under open-source licenses as described in Section 14 (IP Rights). The availability of open-source components does not alter or expand the rights granted under these Terms with respect to the API or the Services.

4.7 Modifications and Deprecation. Blink reserves the right to modify, update, or deprecate any part of the API at any time, with reasonable notice where practicable. Blink will endeavor to provide advance notice of breaking changes through the API documentation or developer communication channels, but shall not be liable for any costs or disruptions arising from API changes.

4.8 Applicability of General Terms. Except as specifically addressed in this Clause, all other provisions of these Terms and Conditions apply equally to Users accessing the Services via the API, including but not limited to provisions relating to transactional limits, data protection, regulatory compliance, security, and prohibited activities.

5. Transactional Limits

The User acknowledges and accepts that Blink reserves the right to establish limits on amounts to transfer and receive money. For card transactions, limits will be established by the Issuing Bank and the Program Manager based on the User's Available Balance, Collateral, and other factors as detailed in the Cardholder Agreement. For wallet transactions, limits will be subject to the provisions of current legislation, levels of transactionality, risk policy, as well as any internal policy of the operating company of the wallet.

Blink under no circumstances will be criminally or civilly liable or of any other nature for the impossibility to carry out transactions by the User, regardless of whether that transaction could not be carried out due to insufficient funds, error in information provided by the User, services suspended, internet connection problems, temporary or permanent defects in the User's mobile phone or cell phone service, technological failures of Blink's own infrastructure or third parties, due to suspicious transaction, or any other cause within Blink's normal operational scope. For liability limitations arising from events beyond Blink's control, see Section 12A (Force Majeure).

6. Informed Consent — Protection of Personal Data

Blink, in order to better manage the information shared by Users, has a policy of protection of personal data and informed consent which has as its maximum premise the respect of the rights of the User, with total transparency and in compliance with the applicable regulations on the protection of personal data. For the purposes of information to the User, Blink is established as responsible for the personal data obtained by the use of the Wallet to whom users clearly and expressly authorize to:

a) Collect, copy, store, consult, acquire, transfer, organize, communicate, use, extract, access, compare, delete and in general, treat their personal data of unrestricted and restricted access such as but not limited to: information and commercial references, email, personal telephone numbers, information of a socioeconomic nature, credit record, data on historical behavior of payments and credit information in general, technological information regarding: geolocation, traffic information in cell towers, login, IP address, cookies on website and mobile applications, statistical data on the use of electronic devices, and any other personal data that is relevant to the development of new products/services;

b) The User expressly authorizes Blink to process sensitive personal data only for security purposes and thus establish the corresponding controls, including but not limited to image, voice, and other biometric data necessary and proportionate for the purposes;

c) To process, store or replicate on servers located inside or outside the national territory personal data, either directly or through service providers and/or technological intermediaries which comply with ISO/IEC 27001:2013, PCI-DSS, PII and HIPAA security standards;

d) To carry out different databases, whether public or private; to consult their own databases, or to collect and process the information provided by the User either through forms, contractual documents, emails, telephone calls, complaints, and/or the use of mobile and/or intelligent devices, including computers and cell phones, and in general, any other form or means that allows the collection of such data and that arises by virtue of or on the occasion of the contractual relationship between the parties;

e) To use data and information for own commercial purposes, execution of contracts, policies and other legal obligations, transmission of information to government institutions when they request it in legal form, commercial prospecting, sending electronic communications including but not limited to text messages, instant messages and emails, invitations and/or commercial offers on products or services, marketing, customer service attention, conflict resolution, reminders, acknowledgments and celebrations, invitations, and in general, any act that is necessary and/or derived from the commercial relationship and/or allows its strengthening; likewise, may transform them into statistical data and publish them under the latter format if considered relevant and/or necessary;

f) Include personal data in databases for internal use and share the information with its subsidiaries, Partners, and service providers necessary for Partner Services including card operations; and

g) To share personal data with third parties or persons, natural or legal, who collaborate in carrying out ancillary procedures of Blink, including customer service tasks, consultants, marketing services, technological and/or technological support services, developers, electronic transfer services and/or information security, and in general, any external professional that is necessary to execute and comply with the obligations established in the contracts and/or the performance of prospecting and/or commercial sale or development of new products or services;

h) To share information with credit bureaus and financial institutions as required for Partner Services, including card services.

The User acknowledges and agrees that Blink Technologies, as the technology and infrastructure service provider for the Platform, processes personal data and transaction data on behalf of Blink as necessary to operate the Platform, provide the Services, and maintain the security of User accounts and funds. Blink Technologies processes such data solely under the direction and on behalf of Blink, in accordance with applicable data protection requirements. Blink remains responsible for the protection of User data, and all rights granted to the User under this clause may be exercised by contacting Blink directly.

The authorization granted in this clause may be revoked at any time by the User, sending an email to the address support@blink.sv. The User may also request access, rectification, cancellation, deletion and/or opposition of the shared information. The User understands and accepts that any request and modification of information will not be retroactive, so it will enter into force in our databases 5 business days from the date of the request. The effects of retroactivity will be extended to the transactions made, as well as any internal or external investigation process that is in process. At the time of expressing his desire for revocation, the User accepts that he will not be able to continue using the Wallet and its services, proceeding to delete his account.

For complete details on how Blink collects, uses, stores, shares, and protects your personal data — including jurisdiction-specific data protection rights under GDPR, UK GDPR, LGPD, POPIA, CCPA, and other applicable laws — see the Blink Privacy Policy. In the event of any conflict between this Section 6 and the Blink Privacy Policy regarding the collection, use, or protection of personal data, the Blink Privacy Policy shall prevail.

7. Dollar Account

The Dollar Account feature enables Users to hold a USD-equivalent balance within their Wallet. The Dollar Account operates differently depending on whether the User is in Custodial Mode or Non-Custodial Mode.

7.1 Dollar Account in Custodial Mode (Stablesats). In Custodial Mode, the Dollar Account uses Stablesats — synthetic dollars created through derivative contracts (specifically perpetual inverse swaps) executed on third-party exchanges. This provides a stablecoin-like experience, allowing Users to send, receive, and hold a stable USD balance, without the additional expenses and complexities often associated with stablecoins. Users may convert between their Bitcoin and Dollar Account balances within the Wallet, subject to an approximately 0.2% spread at conversion.

7.2 Dollar Account in Non-Custodial Mode (Stablecoins). In Non-Custodial Mode, the Dollar Account holds stablecoins on the Non-Custodial Protocol. Unlike Stablesats, these are actual stablecoin tokens held directly by the User through the Non-Custodial Protocol, not synthetic dollars created through derivatives. The User retains control of these stablecoins through their cryptographic keys, and Blink does not have custody of or access to these funds. The specific stablecoin(s) supported may change from time to time as determined by Blink and the Non-Custodial Protocol.

7.3 Risks — Custodial Mode (Stablesats). The Dollar Account in Custodial Mode relies on the bitcoin derivatives market and third-party exchanges for contract execution. The User acknowledges and accepts the following risks:

a) In the event of negative occurrences on the exchange (including but not limited to exchange insolvency, regulatory action, technical failure, or market disruption), collateral Bitcoin may become unrecoverable and the funds held in the User's Dollar Account could be lost in whole or in part, or become subject to legal proceedings;

b) Blink and Blink Technologies conduct ongoing monitoring, improvements, and risk assessments aimed at reducing the inherent risks associated with offering the Dollar Account, but cannot guarantee the safety of funds held in the Dollar Account;

c) Blink will not be responsible for the performance in the provision of services of third-party exchange providers, the custody of balances used for derivative hedging, refunds or payments, fees or taxes, or changes in any associated security protocol; and

d) Blink and any of its third-party providers may limit or restrict the use of the Dollar Account when detecting any operation that is outside their established parameters, and will not be responsible for any failure or loss in which any transaction in question is involved.

7.4 Risks — Non-Custodial Mode (Stablecoins). The Dollar Account in Non-Custodial Mode relies on the Non-Custodial Protocol and third-party stablecoin issuers. The User acknowledges and accepts the following risks:

a) The User is solely responsible for the security of their Backup Phrase and cryptographic keys. If the Backup Phrase is lost, stolen, or destroyed, Blink cannot recover the User's funds under any circumstances;

b) The value and redeemability of stablecoins held in Non-Custodial Mode depends on the stablecoin issuer and the underlying reserve assets. Blink makes no representations or warranties regarding the solvency, reserves, or regulatory status of any stablecoin issuer;

c) The Non-Custodial Protocol is a third-party technology that Blink does not control. While the protocol is designed so that no single operator can unilaterally access User funds, risks remain including potential protocol vulnerabilities, operator collusion, or disruptions to the protocol's network;

d) The availability and functionality of stablecoins on the Non-Custodial Protocol may change due to protocol upgrades, regulatory developments, or decisions by the stablecoin issuer; and

e) Blink is not responsible for any loss of funds resulting from the User's failure to secure their Backup Phrase, protocol-level vulnerabilities, stablecoin issuer failures, or any other circumstance arising from the non-custodial nature of the service.

7.5 General. The only way to store value with no counterparty risk is to hold bitcoin in self-custody on the Bitcoin base layer according to best practices. All means of transacting and storing value through the Platform, including the Dollar Account in both Custodial Mode and Non-Custodial Mode, involve some level of risk. Not all Dollar Account modes may be available in all jurisdictions or to all Users.

8. Confidentiality

Blink will manage with the highest level of confidentiality the information shared by the User. It will only be disclosed for the purposes of compliance with a court order or requirement of any competent authority in accordance with applicable laws. Likewise, the information shared will not be used for purposes other than those established in the Terms and Conditions developed herein.

Information may be shared with Blink Technologies as necessary for the operation of the Platform and provision of the Services, and with Partners as necessary for the provision of Partner Services, including the Issuing Bank and the Program Manager for card services, subject to applicable data protection requirements.

9. Regulatory Compliance

In accordance with Blink's Anti-Money Laundering and Counter-Terrorist Financing ("AML/CFT") scheme, we adhere to the applicable legislation in the relevant jurisdictions and the international criteria issued by the Financial Action Task Force on Money Laundering.

The User acknowledges that Blink will strictly comply with the requirements formulated by any competent authority, pursuant to which additional requirements may exist beyond those established in these Terms and Conditions. These requirements may be related to the level of operational, legal, reputational, geographical, or predominant activity risk, among others. Such requirements must be fully complied with in order to establish and/or, as the case may be, continue to provide the Services. Compliance with personal data requirements made by competent authority shall at all times be subject to the provisions of our Privacy Policy and applicable legislation.

In the event that there is suspicion that your Wallet is not compliant with any AML/CFT provision, whether national or international, Blink shall have the right to carry out any review and audit action that we deem necessary or appropriate, such as requesting and collecting any necessary or deemed appropriate information or documentation, as well as reporting, at our sole discretion, any activity to any authority and, if necessary, take any action or carry out any act implicitly or explicitly contemplated in the Terms and Conditions or applicable legislation, including but not limited to the temporary or total suspension of any Wallet, Blink Card, and/or access to the Wallet.

Likewise, Blink reserves the right to request any additional information, with the intention of determining or corroborating the declared or operated transactional profile of its Users as well as the origin and destination of the funds involved in the operations that the User carries out on our platform or for any other related or convenient purpose, and if the necessary information is not received, Blink may suspend or terminate the Services and/or the contractual relationship with the User, including their access to the Wallet. The resources that Users deposit in the Wallet must in any case come from and may be reintegrated into deposit accounts opened at the authorized financial institution in accordance with the applicable regulations. Otherwise, upon legal or judicial resolution to that effect, the User waives all funds held in the Wallet as determined by the competent authorities. Blink will establish standardized application programming interfaces that enable connectivity and access of other interfaces developed or managed by the financial institution and by third parties specialized in information technology, in order to share various data and information as provided for in the applicable regulations, as well as to determine the Users.

10. Ownership Rights of Bitcoin and Digital Assets

10.1 Custodial Mode — Bitcoin. In Custodial Mode, the Wallet operates as a full reserve wallet; Blink, through Blink Technologies as its custodial and infrastructure service provider, holds an amount of bitcoin equal to or greater than the amount of funds held in customer "Bitcoin" accounts, and remains in position to enable 100% of customer deposits to be withdrawn at any time, assuming accordance with all other terms and conditions (i.e. transaction limits, compliance with applicable laws and regulations).

Important Custody Disclosure: Blink Technologies, LLC — not your contracting entity (Blink El Salvador, S.A. de C.V., Blink US LLC, or Blink LLC) — is the entity that holds physical custody of customer Bitcoin in Custodial Mode. Blink Technologies holds customer Bitcoin as agent and custodian on behalf of your contracting Blink entity. While legal and beneficial ownership of customer Bitcoin remains with the customer at all times, Users should be aware that in an insolvency scenario involving either Blink or Blink Technologies, the treatment of custodied assets may be subject to legal proceedings in the jurisdiction(s) of the affected entity.

Bitcoin held in customer Bitcoin Accounts is considered property of the customer and is not considered assets of Blink or Blink Technologies. Neither Blink nor Blink Technologies uses bitcoin from customer accounts to fund its own operations, and neither rehypothecates customer bitcoins. The majority of bitcoins are held in geographically distributed multisig custody. Some amount of bitcoins are held in a hot wallet to enable processing of payments.

10.2 Custodial Mode — Dollar Account. Bitcoin held in customers' Dollar Accounts in Custodial Mode is considered property of the customer and is not considered assets of Blink. Blink is not using funds from customers' Dollar Accounts to fund its own operations. In order to provide the Dollar Account feature in Custodial Mode, some portion of the funds held by users in Dollar Accounts may be transferred to an exchange for derivative hedging and therefore are not held in custody by Blink (see Section 7). Funds held in Dollar Accounts in Custodial Mode rely on exchange partners and are subject to higher counterparty risk. If the exchange service is denied or disrupted for any reason, Blink may have to limit withdrawal access from Dollar Accounts.

10.3 Non-Custodial Mode. In Non-Custodial Mode, the User holds Bitcoin and stablecoins directly through the Non-Custodial Protocol. Blink does not have custody of, access to, or control over funds held in Non-Custodial Mode. The User's funds are secured by their cryptographic keys, which are derived from the User's Backup Phrase. Ownership and control of funds in Non-Custodial Mode rests entirely with the User. Blink cannot freeze, seize, transfer, or recover funds held in Non-Custodial Mode under any circumstances, including by court order, regulatory direction, or User request. If a User loses their Backup Phrase and all associated backup methods, the funds are permanently and irreversibly lost.

10.4 Blink Card. The Card Account is a dedicated account within the User's Blink Wallet, denominated in BTC or USD as selected by the User. When the User makes a Card purchase, Blink draws funds from the Card Account, converts to USD if necessary, and settles the Transaction with the Issuing Bank. In Funded Mode, funds transferred to the Card Account are managed by Blink for the purpose of settling Card Transactions. When Credit Mode is activated, funds posted as Collateral will also be managed by Blink for this purpose, as set forth in the Cardholder Agreement. Any outstanding amounts owed (including Overdraft in Funded Mode or credit obligations in Credit Mode) are obligations between the User and Blink as set forth in the Cardholder Agreement.

11. Security

11.1 General Security Responsibilities. The proper use, handling, and safeguarding of signatures, private keys, Backup Phrases, access codes, passwords, and any other access data to your Wallet and any Partner Services including Blink Card information are your responsibility. Blink shall not be held responsible for any lack of diligence, negligence, or incompetence on the part of the Users in controlling and caring for these, as well as for the potential consequences that this may imply, including, but not limited to, possible loss of funds or information.

11.2 Account Security. Upon registering on the Platform, for your own security, the User must generate a password which will serve as an authentication factor, and it must be composed of at least eight consecutive characters, including alphanumeric and special characters. Additionally, Blink will assign each User, at the time of Wallet opening, a personal identification number which will serve as an authentication factor for the approval of Cryptoasset operations. Blink shall not be liable in any case for the misuse of the authentication methods used by the User at their discretion. Blink is not responsible for phishing, identity theft, cyberattacks, or any type of attack of which the User is a victim. Nor shall it be liable for acts of third parties affecting the Wallet, the global internet network, or any other interconnection platform in general.

  • Wyoming Division of Banking: wyomingbankingdivision.wyo.gov

11.3 Non-Custodial Mode — Backup Phrase and Key Management. Users operating in Non-Custodial Mode bear sole and absolute responsibility for securing their Backup Phrase and any associated cryptographic keys. The User acknowledges and accepts that:

a) The Backup Phrase is the only means of recovering access to funds held in Non-Custodial Mode. Blink does not store, have access to, or maintain any copy of the User's Backup Phrase or private keys;

b) The User must securely store their Backup Phrase using one or more of the following methods made available through the Wallet: (i) manual recording of the Backup Phrase (written on paper or other physical medium), (ii) iCloud backup (for iOS devices), (iii) Google account backup (for Android devices), or (iv) password manager storage. The User is solely responsible for the security of whichever backup method(s) they choose;

c) If the User loses their Backup Phrase and all backup copies are lost, compromised, or inaccessible, the User's funds held in Non-Custodial Mode will be permanently and irreversibly lost. Blink has no ability to recover, reset, or restore access to non-custodial funds under any circumstances;

d) The User must not share their Backup Phrase with any third party. Blink will never ask the User for their Backup Phrase by any means; and

e) Blink is not liable for any loss of funds resulting from the User's failure to adequately secure their Backup Phrase, the compromise of the User's backup storage method, or any unauthorized access to the User's Backup Phrase by third parties.

11.4 Custodial Mode — Account Protection. Only for the purpose of safeguarding security in the User's account when Blink has any indication that it may have been compromised by an unauthorized third party, as well as any act that limits, restricts, or prevents any person on equal terms from contracting any product or services complying with Blink's requirements, Blink may temporarily restrict access to the Wallet to any person, including access to their Wallet. For this, Blink will send the User an alert through the Wallet informing them of such situation so that they can make the corresponding clarification. This capability applies only to Custodial Mode; Blink cannot restrict access to funds held in Non-Custodial Mode.

11.5 Password Recovery. The User or password recovery process will only be carried out through the steps established by Blink, taking into account the highest security standards. This process may only be initiated by the User and will never be initiated by Blink. Under no circumstances will Blink ask its Users, by postal mail, email, or by telephone, to reveal the credentials or passwords that the User uses to access their Wallet. Password recovery restores access to the Blink account; it does not restore access to funds held in Non-Custodial Mode, which requires the Backup Phrase.

11.6 General Precautions. It is the responsibility of the User not to share or provide their identification data, credentials, and access keys to third parties, as well as to ensure that they enter their data or credentials in the secure and certified address. Access to Blink's official site is the responsibility of the User; Blink will not, under any circumstances, be responsible for the security of the connection from which the User accesses it.

As a result of the above, it is the responsibility of the User to notify Blink if they believe or suspect that their Wallet or credentials may be compromised, or if a third party is acting on their behalf, for which they must create a support ticket and select the option that best fits their request. Additionally, the User undertakes to take all necessary or convenient measures requested by Blink, as well as to follow the procedures established by Blink to regain control of their account, under penalty of losing it definitively.

12. System Errors

It is possible that, due to technological factors, scheduled maintenance, or other factors, whether within or beyond our control, the Wallet or other Services may be temporarily interrupted. While we will endeavor to address such factors if they occur, the User accepts that we are not liable for damages and losses resulting from such interruptions and waives any rights or actions they may have against Blink due to system errors.

In the event of an event described in this paragraph, Blink will issue a communication indicating the steps to follow. Blink reserves the right to reverse any operation that has been carried out as a result of a service interruption or failure in the operation of electronic communications, commercial facilities, storage facilities, recording mechanisms, or other components of the Services. In these circumstances, operations will be reviewed on a case-by-case basis, and Blink will inform you via the email address provided by the User if any of your operations are affected by this situation.

12A. Force Majeure

Blink shall not be liable for any failure or delay in the performance of its obligations under these Terms and Conditions to the extent that such failure or delay is caused by circumstances beyond Blink's reasonable control, including but not limited to: fortuitous events, force majeure, acts of hostility or war, rebellion, insurrection, revolution, confiscation, nationalization, destruction or requisition arising from any act of de facto authority or civil or military law, acts of terrorism, subversion or guerrilla activity, strikes, civil unrest, confinement orders, pandemics, epidemics, natural disasters, failure of third-party infrastructure or telecommunications providers, government sanctions, or regulatory actions.

During any period of force majeure, Blink's affected obligations shall be suspended. Blink will use commercially reasonable efforts to mitigate the effects of any force majeure event, resume performance as soon as reasonably practicable, and notify Users through available channels of any material disruption to the Services.

13. Severability

In the event that a competent authority declares illegal, void, or unenforceable these terms and conditions, whether in whole or in part, in accordance with applicable law, the remaining provisions of the terms and conditions shall be deemed applicable and enforceable. These terms and conditions constitute the entire agreement and understanding between the parties in relation to the services.

14. IP Rights

The technology underlying the Platform and the Services, including all software, systems, features, functionality, APIs, and associated intellectual property, is owned by Blink Technologies and/or its licensors. Blink operates the Platform and provides the Services to Users under a license from Blink Technologies. All intellectual property rights in and to the technology — including any creation, idea, invention, improvement, know-how, concept, algorithm, protocol, data, processes, procedures, methods, techniques, formulas, systems, tools, compositions, codes, software, prototypes, documents, components, or any other information authored by Blink Technologies or derived as a consequence of the operation of the Platform — whether patentable or subject to copyright protection or any other type of intellectual or industrial property rights, are the property of Blink Technologies and/or its licensors. Blink Technologies retains the right to initiate any action or take any measure of any nature to obtain registration and protection of such intellectual property before any authority.

The Platform contains open-source software components distributed under the respective licenses of those components. By using the Platform, you acknowledge and agree to abide by the terms and conditions of all open-source licenses applicable to such components. These licenses are provided to you on an "as-is" basis without warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. You further acknowledge that the source code for such open-source components is freely available and may be subject to modification and redistribution under the terms of the respective licenses.

The Blink brand, trademarks, logos, and trade names are the property of Blink Technologies and are licensed to the Blink entities for use in connection with the Services. All materials and data on the site and any other website owned, operated, licensed, or controlled by Blink or Blink Technologies shall be considered confidential information and intellectual property of Blink Technologies and/or its affiliates; therefore, we reserve all rights over them. All materials included on the site, including but not limited to data compilations and software, are protected by copyright laws.

The use, creation, or imitation of logos of any brand within the Website and the Wallet is prohibited. We also reserve the right to remove any comments or attachments made to the Website and the Wallet by an unauthorized User and/or third party. The use of Links, Deeplinking, and Framing is prohibited on the Website and the Wallet. Non-compliance with these prohibitions shall constitute a violation of intellectual property rights over the Contents and rights over Industrial Property.

15. Notices, Jurisdiction and Applicable Legislation

Any discrepancy, disagreement, difference, conflict, controversy, or dispute arising between the parties shall be submitted to the applicable governing law as determined by the User's contracting entity (the laws of the Republic of El Salvador for users of Blink El Salvador, S.A. de C.V., the laws of the State of Wyoming for users of Blink US LLC, or the laws of Próspera ZEDE for users of Blink LLC).

Prior to an administrative or judicial action, the direct treatment route will be attempted in the following way: on the occasion of a claim on the part of the User, he will have the possibility to share it through the following channels:

Blink will have a period of 3 working days counted from the day following the notification to provide a detailed response on the resolution of the disagreement raised by the User.

For Users whose contracting entity is Blink El Salvador, S.A. de C.V.: In the event of a legal action, both parties expressly agree to submit to the jurisdiction and tribunals of the Republic of El Salvador, and to the domicile and special jurisdiction of San Salvador; expressly waiving any other jurisdiction that by reason of their present or future domiciles or that for any other reason may correspond to them.

For Users whose contracting entity is Blink US LLC: In the event of a legal action, both parties expressly agree to submit to the jurisdiction and courts of the State of Wyoming, and the laws of the State of Wyoming shall apply. Each party expressly waives any other jurisdiction that by reason of their present or future domiciles or for any other reason may correspond to them.

For Users whose contracting entity is Blink LLC: In the event of a legal action, both parties expressly agree to submit to the jurisdiction and courts of Próspera ZEDE, Roatán, Bay Islands, Republic of Honduras, and the laws of Próspera ZEDE shall apply. Each party expressly waives any other jurisdiction that by reason of their present or future domiciles or for any other reason may correspond to them.

For card-specific disputes, the procedures outlined in the Cardholder Agreement will apply, including applicable regulatory dispute resolution timelines and the arbitration and governing law provisions therein. Card-specific disputes are subject to the governing law and dispute resolution provisions of the Cardholder Agreement.

16. Regulatory Contacts

For Users whose contracting entity is Blink El Salvador, S.A. de C.V.

The User will have the possibility to contact the User Service Office of the Superintendency of the Financial System of El Salvador through the following channels:

  • Address: Diagonal Arturo Romero #444 local 8 Colonia Médica, San Salvador, República de El Salvador; 69 Avenida Sur, entre Paseo General Escalón y Senda Florida #3563, Colonia Escalón, San Salvador.
  • Hours of Operation: Monday through Friday from 8:00 a.m. to 4:00 p.m. (no closing at noon)
  • Email: atencionalusuario@ssf.gob.sv
  • WhatsApp: +503 7840 9741 and +503 7593 9103
  • Telephone: +503 2505 6999 Option 1

For Users whose contracting entity is Blink US LLC

Consumer Financial Protection Bureau (CFPB): www.consumerfinance.gov

Blink US LLC does not hold financial services licenses in its own name. Card services are provided under the licensing of the Issuing Bank and Program Manager. For card-related regulatory complaints, US users may contact:

For Users whose contracting entity is Blink LLC

The User may contact the Roatán Financial Services Authority (RFSA) through the following channels:

  • Website: www.rfsa.hn
  • Email: gsp@prospera.hn
  • Phone: +504 92216815
  • Address: Beta Building, Beta District, Próspera ZEDE, Roatán, Bay Islands, Republic of Honduras

For general support inquiries, contact Blink support at support@blink.sv. For data protection inquiries, contact privacy@blink.sv. For card disputes and chargebacks, contact disputes@blink.sv.

Related Documents

The following documents form part of these Terms and Conditions. Please review them carefully:

By using the Services, including any Partner Services such as the Blink Card, you acknowledge that you have read, understood, and agree to these Terms and Conditions and all related documents linked above.